1. Introduction

These terms and conditions govern the use of services provided by Finest Technical Services LLC. By accessing or using our services, you agree to comply with these terms. Please read them carefully.

2. Services

Finest Technical Services LLC offers real estate brokerage services, including but not limited to property sales, rentals, and consultations. We act as intermediaries between buyers, sellers, landlords, and tenants.

3. Agreement

By engaging with our services, you agree to abide by the terms and conditions outlined herein. This agreement constitutes a legally binding contract between you and Finest Technical Services LLC.

4. Accuracy of Information

While we strive to provide accurate and up-to-date information, we do not guarantee the accuracy, completeness, or reliability of any information provided. Clients are encouraged to verify information independently before making decisions.

5. Confidentiality

We respect the confidentiality of our clients' information. All personal and financial information provided to us will be treated with the utmost confidentiality and will not be disclosed to third parties without explicit consent, except as required by law.

6. Fees and Commissions

Our fees and commissions are outlined in separate agreements specific to each transaction. Clients are responsible for understanding and agreeing to the fees associated with our services before engaging with us.

7. Liability

Finest Technical Services LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services, including but not limited to financial losses, property damages, or legal disputes.

8. Dispute Resolution

Any disputes arising from the interpretation or implementation of these terms and conditions shall be resolved through negotiation and, if necessary, mediation. In the event that mediation is unsuccessful, disputes shall be resolved through arbitration in accordance with the laws of UAE.

9. Amendments

We reserve the right to amend these terms and conditions at any time without prior notice. Updated terms will be effective immediately upon posting on our website or other communication channels. It is the responsibility of clients to review the terms periodically for changes.

10. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of UAE. Any legal action arising from or related to this agreement shall be brought exclusively in the courts of UAE.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, you may not use our services. For inquiries or clarification regarding these terms, please contact us at info@finestts.com / +971 42 618 816.

At Finest Technical Services LLC, we strive to provide exceptional service to our clients. However, we understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which refunds may be issued:

1. Deposit Refunds

• 1.1. Deposit refunds are applicable in cases where a client has made a payment for a service, such as a booking fee or security deposit, and the service has not been provided or the transaction has been cancelled.
• 1.2. Requests for deposit refunds must be made in writing and submitted to us within 15 days of the transaction date. The request should include the reason for the refund and any supporting documentation.
• 1.3. Refunds will be processed within 15 business days of receiving a valid refund request. The refund will be issued using the same method of payment used for the original transaction, unless otherwise agreed upon.

2. Service Fee Refunds

• 2.1. Service fee refunds may be considered in cases where we fail to deliver the agreed-upon service or if the service does not meet the client's expectations, as determined by our management.
• 2.2. Clients must submit a written request for a service fee refund, detailing the reasons for the request and providing any relevant evidence, within 30 days of the service delivery date.
• 2.3. Refund eligibility will be assessed on a case-by-case basis, taking into account the specific circumstances of each situation. We reserve the right to deny refund requests that do not meet the criteria outlined in this policy.

3. Property Transactions

Refunds related to property transactions, such as sales or rental agreements, are subject to the terms and conditions outlined in the respective agreements between the parties involved. Any disputes or issues related to property transactions should be addressed through negotiation, mediation, or legal channels as applicable.

4. Non-Refundable Items

• 4.1. Certain fees or charges may be designated as non-refundable, as specified in our agreements or communicated to clients at the time of the transaction. These non-refundable items will be clearly outlined to clients prior to payment.

5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at:

• Company: Finest Technical Services LLC
• Address: Al Qouz Industrial Area - Dubai, UAE
• Email: info@finestts.com
• Phone: +971 42 618 816